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ShopsConnect.AI

Pricing

One flat monthly price. No per-minute meter.

Every plan includes Anna, the confirmation queue, text confirmations, tow and after-hours escalation, and a weekly report card. Pick the plan that matches how many calls your shop takes.

  • Starter

    For a small shop that mostly needs the phone answered.

    $199/mo

    100 answered calls a month

    about $1.99 per call

    Get started

  • Shop

    Most shops

    For a busy independent with a full front desk.

    $349/mo

    200 answered calls a month

    about $1.75 per call

    Get started

  • Busy Shop

    For high-volume shops and second locations.

    $599/mo

    400 answered calls a month

    about $1.50 per call

    Get started

In every plan

  • Anna answers, triages and books against your real capacity
  • Confirmation queue: one tap to accept, your front desk enters it in Mitchell1
  • Text confirmations to the customer and to you
  • Tow, breakdown and after-hours escalation to a number you pick
  • Weekly report card by email
  • Setup in plain English, on your phone or the office PC
  • A real person to call when something is off

What counts as a call

Only calls where Anna actually did something

Wrong numbers, robocalls and hang-ups shorter than 30 seconds never count against your plan. We meter in calls, not minutes, because a call is the thing you can see on your report card.

Need more calls?

Prepaid top-up packs

Packs are used after your monthly allowance and never expire while your plan is active. When you reach most of your allowance, the dashboard and an email suggest the right-sized pack.

CallsPricePer call
50$99$1.98
150$249$1.66
400$599$1.50

Without a pack, extra calls are $2.49 each. That is deliberately more than any pack, so buying a pack is always the better deal.

There is no automatic cutoff. We never let your phone go unanswered over billing; if something is wrong with an account, a person calls you.

Terms

Straight terms

  • 13-month term, signed electronically at signup. Renews automatically under the same agreement, no new signature.
  • Cancel with 30 days’ notice, from your dashboard.
  • Founding shops: your price is locked for your term. If we adjust the public call allowances after we have real data, your plan does not change.
  • Card data never touches our servers; payments run on our processor’s hosted pages.

Questions

Pricing questions

Which plan should I pick?
If you are not sure, start with Shop. You can move up or down at your next billing date, and the dashboard shows exactly how many calls Anna handled each week.
What happens if I run out of calls?
Anna keeps answering. You are offered a top-up pack when you get close to your allowance; if you do not buy one, extra calls are billed at the overage rate. Nobody’s phone gets shut off.
Is there a setup fee?
Setup fees and any annual discount are listed on this page when they apply. Founding shops are handled case by case; ask us.
Do I need new phone numbers?
No. You keep your number and forward it to Anna, either only when nobody picks up or all the time. Setup walks you through it.
Can I cancel?
Yes, with notice, from your dashboard. The term and notice period are listed above and in your agreement.

See what Anna catches before you commit.

Hear a real call, then talk to us.

Hear Anna answer a callTalk to us